Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Times
Estimated delivery times vary depending on your location:
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United States & Canada: 03 business days
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Europe: 1–3 business days
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Australia & New Zealand: 3–5 business days
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Rest of the World: 3–5 business days
Please note that these are estimated delivery times and may vary due to external factors.
3. Shipping Costs
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Shipping fees are calculated at checkout based on your location.
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We may offer free shipping promotions from time to time.
4. Tracking Information
Once your order has been shipped:
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You will receive a tracking number via email
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Tracking updates may take a few days to appear in the system
5. Delays and Issues
We are not responsible for shipping delays caused by:
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Customs clearance procedures
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Carrier delays
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Incorrect or incomplete shipping addresses
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Natural disasters or unforeseen circumstances
6. Customs, Duties, and Taxes
For international orders:
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Customers are responsible for any customs duties, taxes, or import fees
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These charges are not included in the product or shipping price
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered.
If you experience an issue:
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Please contact the shipping carrier directly
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You may also contact us for assistance
8. Incorrect Address
If you provide an incorrect shipping address:
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We are not responsible for lost packages
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Additional shipping fees may apply for reshipment
9. Split Shipments
In some cases, your order may be shipped in multiple packages depending on product availability.
10. Contact Information
If you have any questions about shipping, please contact us:
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Email: support@plantifyofficial.com